We'd love to hear about it! Click here to go to the product suggestion community
Hi,
/Sophosinstall.sh
This software is governed by the terms and conditions of a licence agreement with Sophos Limited.
Installing Sophos Anti-Virus for Linux with arguments: []
Downloading medium installer
Checking we can connect to Sophos Central (at dzr-mcs-amzn-eu-west-1-9af7.upe.p.hmr.sophos.com/.../ep)...
Finished downloading the medium installer.
Running medium installer (this may take some time)
Traceback (most recent call last):
File "talpa_select.py", line 2365, in <module>
File "talpa_select.py", line 2358, in main
File "talpa_select.py", line 2353, in process
File "talpa_select.py", line 2181, in _action
File "talpa_select.py", line 163, in __init__
File "/build/input/python/install64/lib/python2.7/locale.py", line 608, in getpreferredencoding
File "/build/input/python/install64/lib/python2.7/locale.py", line 545, in getdefaultlocale
File "/build/input/python/install64/lib/python2.7/locale.py", line 477, in _parse_localename
ValueError: unknown locale: UTF-8
Then I tried to uninstall , but I can't find uninstaller under
opt/sophos-av/
Thanks
Please help
In reply to aims2019 aims:
As I said, I think you should contact Support so they can investigate further.
You will have to confirm if the package kernel-syms is installed already or not.
kernel-syms is installed already or not.
If the installer cannot compile the kernel modules, a log file is created in the path /opt/sophos-av/log/talpaselect.log
/opt/sophos-av/log/talpaselect.log
Please check that log and search for the error message.