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Hello at all,
In my company we have two separate proxies running.
-One old proxy still used by some older systems.
-One newer proxy for newer system.
Both of them request authentication to connect.
The old proxy needs a special configuration for each user. The newer one uses the user AD authentication.
I try to install Sophos Intercept X on some Windows 10 endpoints.
In Sophos Central I inserted the settings of our newer AD authenticated proxy. For authentication I use a special configured AD user (created only for this authentication purpose).
On the endpoint I configured the newer proxy and switched off settings for automatic detection.
But when I try to install Intercept X I receive constantly the following error:
Discovered the automatic proxy OLDPROXY:8080Attempting to connect using proxy 'OLDPROXY:8080' of type 'Auto-Discovered'.Set security protocol: 00000800Opening connection to api-cloudstation-eu-central-1.prod.hydra.sophos.comRequest content size: 28Response status code: 407Response data size: 0Failed to connect using proxy 'OLDPROXY:8080' with error: Credentials were not provided to authenticate with proxy:OLDPROXY:8080
Even if I insert the settings and credentials of the old and discovered proxy I get this error. Is it possible to disable the proxy auto discovery during the process of installation?
Hello Tobias Kittsteiner
You can use the command line switch option as stated in this article for not attempting to perform automatic detection of the proxy. Let me know if any further concerns or queries.
In reply to Shweta:
Thank you very much!
After configuring some parameters the installation runs without any problems!