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Safe Browsing detected browser Google Chrome has been compromised

Jacques Kennedy over 4 years ago

Good Day,

I have received the following high alert on Sophos Central and would like some assistance of what could be the cause for this alert.

Safe Browsing detected browser Google Chrome has been compromised

How does one investigate whether this alert is a real threat or not ?

Best Regards

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0 Jasmin over 4 years ago

Hi Jacques Kennedy

If you have a number of alerts showing the same in your Sophos client, Please gather the Sophos Diagnostic Utility logs using this link.

Once it is collected, open a support case using this link and mention the above event and ask them to check whether it is false positive or not.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Jasmin over 4 years ago

Hi Jacques Kennedy

If you have a number of alerts showing the same in your Sophos client, Please gather the Sophos Diagnostic Utility logs using this link.

Once it is collected, open a support case using this link and mention the above event and ask them to check whether it is false positive or not.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Jacques Kennedy over 4 years ago in reply to Jasmin

Thanks you Jasmin.

We are busy following your instructions.

Best Regards
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0 Badrobot over 4 years ago in reply to Jacques Kennedy

You may also want to uninstall chrome, then manually uninstall the user data it leaves behind in the user folders, then reinstall, extra safe step.

Respectfully,

Badrobot
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