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Is anyone else actually using Intercept X Advanced (Intercept X + Endpoint)?

I have paid for a license, but I do not seem to be able to use my license for Intercept X Advanced.

In my client installation downloads is a combined installer that contains both. But during installation when it registers the license, it registers the individual component licenses - not Intercept X Advanced license.

Is it just me using this? Nobody else? Or is everyone having license hell?

I have a support case. I don't think that means anything.

Regards,

Gary

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0 SecBug over 4 years ago

Hey Gary!

Sucks to hear you're having pains with getting licenses in place and working for you. If you've paid for it, Customer Care will want to help you sort this licensing issue out as quickly as possible (and they'll be able to see your license entitlement in our systems anyway). Hopefully it's as simple as copying and pasting in new license codes into your account.

https://secure2.sophos.com/en-us/support/open-a-support-case.aspx
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0 GaryChancellor over 4 years ago in reply to SecBug

After about 2 weeks, we now have it straightened out.

Moving on.

Gary
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0 GaryChancellor over 4 years ago in reply to SecBug

After about 2 weeks, we now have it straightened out.

Moving on.

Gary
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