Product General Availability starting Jan 23rd

Starting Tuesday Jan 23rd we will begin enabling the Deep Learning malware detection capability for Intercept X customers. 

If you have one or more endpoints participating in the early access program the feature will become available for all endpoints in your deployment.

You can control if the deep learning malware detection is enabled or not in the threat protection policy.

- The new Active Adversary features are only ON for endpoints on the EAP

 

Starting Jan 23 you can use the normal Sophos support teams to answer questions and log or diagnose issues.

  • We will continue to monitor the forum as well. :)

 

 Frequently Asked Questions

When will the new features be available for me to use?

  • Current EAP customers
    • Deep Learning and Active Adversary is enabled on all endpoints already enrolled in the EAP

    • Deep Learning will be enabled across the remainder of your endpoints starting on Jan 23 and by Jan 26 all customers participating in the EAP will have the deep learning feature available for all endpoints.
      • You can enable or disable Deep Learning at the policy level today
    • Active Adversary protection will remain enabled on endpoints enrolled in the EAP.
      • You will be able to manage Active Adversary protections in the policy controls starting on or about Feb 12th.
  • NEW Accounts starting after Jan 23rd.
    • If you become an Intercept X customer after Jan 23rd Deep Learning will be enabled by default and can be managed in the Threat Protection policy.
    • Starting on or about Feb 12th you can turn on Active Adversary protection in the Threat Protection policy.
    • If you desire the Active Adversary features to be enabled earlier you can join the EAP and enroll the endpoint in the EAP program. This will enable the Active Adversary protection for the endpoint.

  • Existing Customers prior to Jan 23rd.
    • Prior to the software being deployed on your endpoints you will have a new Deep Learning policy control and can enable the setting so that when the software is deployed on your endpoints Deep Learning protection will be enabled. 
    • Changes to the Sophos Central administration console to enable Active adversary features will be available on or about Feb 12th.
    • If you desire the features earlier you can enroll in the EAP program at any time before Feb 12th.

 

When will Deep Learning and Active Adversary control be enabled by default?

  • In order to allow administrators to test and confirm these new features in their deployment both Deep Learning and Active Adversary features will initially be disabled for existing accounts.
    • After Sophos has monitored the features for a period of time we will change the default setting to enabled for both features.
    • If you do not want these features to be auto enabled by Sophos you can explicitly disable them in the Threat Protection policy.

 What if I do not want these features enabled right now?

  • Current EAP customers
    • If you do not want the features enabled you should unassign all endpoints from the EAP program and then leave the EAP program.

  • NEW Accounts on or after Jan 23rd.
    • Deep learning will be enabled by default and can be turned off in the policy
    • To ensure Active adversary features are not enabled automatically you will need to turn them off in the threat protection policy. The controls for the feature will be available in the administration console on or about Feb 12th as part of the threat protection policy.
  • Existing Customers prior to Jan 23rd.
    • Unless you turn off Deep Learning and Active Adversary in the threat protection policy, it will become enabled by sophos when we move it into the recommended policy section sometime after Feb 12th.
      • Deep learning policy controls are available today.
      • Active adversary policy controls will be available on or about Feb 12th.