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Sophos Data Recorder Software - high CPU usage and battery drain

Hello

I'm using a laptop called Lenovo x250 at school. Sophos Data Recorder Software is using a lot of CPU usage, overheating the laptop and draining battery. What does the software do and why is that happen?

Sophos is admin locked so I can't do anything :(



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  • Bummer,

    So far I did not come any further with Sophos Support. They want me to collect some debug logs on the users computer when they experience the problem. But my users did not complain about it for the pas two weeks. So for now I close the case. I instructed my users to collect the debug log when the problem occurs, then w'll open a new case. If I have something new on this, i'll let you guys know.