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The new SSP service is:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos System Protection Service
ImagePath - "C:\Program Files\Sophos\Endpoint Defense\SSPService.exe"
The new SSP service as shipped as part of the 10.8.1 update.
Prior to this, it was it's own component, and the service was ssp.exe under "C:\Program Files\Sophos\Sophos System Protection\"
I assume that the old one is marked for deletion? Have you rebooted?
Maybe the old Sophos System Protection component is still installed. Do you have an entry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
for Sophos System Protection. For example:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1093B57D-A613-47F3-90CF-0FD5C5DCFFE6}
Regards,
Jak
The new SSP service is:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sophos System Protection Service
ImagePath - "C:\Program Files\Sophos\Endpoint Defense\SSPService.exe"
The new SSP service as shipped as part of the 10.8.1 update.
Prior to this, it was it's own component, and the service was ssp.exe under "C:\Program Files\Sophos\Sophos System Protection\"
I assume that the old one is marked for deletion? Have you rebooted?
Maybe the old Sophos System Protection component is still installed. Do you have an entry under:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
for Sophos System Protection. For example:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1093B57D-A613-47F3-90CF-0FD5C5DCFFE6}
Regards,
Jak