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Failed to install SAVXP: The MSI has failed

Dear All,

Having this issue with more than 70% machines out of 2000. 

Failed to install SAVXP: The MSI has failed

Failed to connect to the on-access driver (0x80070005).

Regards

Faisal



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  • I would suggest for any of these computers try running:

    sc query savonaccess

    that should return that the driver service is running.

    As for the install errors for SAVXP, can you zip and attach a MSI and custom action log from \windows\temp\?

    Regards,

    Jak

  • Hi Jak,

    The solution "sc query savonaccess" worked for me. I've ran this in few machines manually and reboot. It resolved the error.

    I've run this more than 700+ machines on LAN and WAN. Is there a trick to run other than Active Directory GPO ? or if only through GPO, is there any document with procedure?

    Thanks for your kind and best replies ever.

    Regards.

  • Just querying the state of the savonaccess service can't be a fix. :) It must have been the restart.

    That said, prior to the restart I'd be interested to know what the result of:

    sc query savonaccess

    ...was.  Did it say the service was stopped, running, missing, etc...



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  • Just querying the state of the savonaccess service can't be a fix. :) It must have been the restart.

    That said, prior to the restart I'd be interested to know what the result of:

    sc query savonaccess

    ...was.  Did it say the service was stopped, running, missing, etc...



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