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Windows 10 Restart Loop

Hi There,

I currently have an issue in which every time I install sophos and reboot I get stuck in an infinite restart Automatic repair loop. I have to rebuild the PC each time. I install it remotely from the Enterprise Console successfully but then I get an error code (000006d) which states that I need to perform a restart which then brings me to the loop.

The operating system is Windows 10 Enterprise and the device is a dell Latitude 5420 laptop. I'm not too sure if it's a hardware or software issue.

Any advice would be much appreciated.

Kind Regards,

Ciaran 



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