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SEC 5.5.1 - AD Sync Auto Installation not working

RN01

Good Afternoon, 

I am trying to configure Sophos Enterprise Console AD Sync "Install Sophos Security Software Automatically" for our Windows Server estate. This consists of Windows Server 2012 R2 and Windows 2016. 

* Is it possible for the auto installation to install for server OS's?

* Are there any log\logs that can be configured to see the progress of the ad sync and then the installation? 

Any help would be greatly appreciated. 

Thank you



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  • 0

    Hello RN01,

    no, please see the Console Help and also Automatic installation [...] fails to servers.
    There's normally no specific log. Automatic protection is nothing more than a Protect Computers issued for a Computer found in an applicable OU. If Protect succeeds you'll see the computer as Managed, up-to-date, and compliant (and normally with the Restart required ... warning) otherwise an error will be shown for the computer. Also note that protection is not re-attempted.

    Christian 

  • 0

    Hi

    Thank you for your response.

    The first link I can not seem to open.

    The second link is quiet an old one (2013) and refers to older version of SEC to the one we have in use. To confirm am I right in saying we can not have this method of installation on servers? If I try to do an installation using the "Protect Computers" this does seem to work ok (tested by uninstalling and then reinstalling from a server). 

    Thanks

  • +1 in reply to RN01

    Hello RN01,

    The first link
    was correct at the time of writing, they've revamp the web help in the meantime. Link corrected, should work again now.

    The second link
    while the article hasn't been updated it is still valid.

    "Protect Computers" this does seem to work ok
    indeed and naturally it does. It is not that Protect doesn't work on servers but automatic protection isn't done - it's considered "too dangerous".

    Christian

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