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DLink wifi cameras are blocked on all browsers. WWW.MYDLINK.COM

I have 3 wifi cameras around my house but Sophos seems to blocking them when I use the website for myDlink.  I contacted DLINK and they inform me SOPHOS is blocking the feed.  I can't configure the settings in SOPHOS to allow www.mydlink.com like a whitelist.  Is there anyway I could get SOPHOS to stop blocking this domain?  I have no issues seeing the stream on other PCs w/o SOPHOS nor my mobile devices.

 

When I use the CONFIGURE option in SOPHOS it is all greyed out. So not sure how else I can configure SOPHOS.  Those are shown in the 2nd and 3rd screenshots.

 

Thanks!

 

 



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  • I also have this problem, I am the administrator of my PC, so now when I have to connect to the cameras I deactivate sophos protection. Can't add an exception for the site?

  • Hello Paolo Arlotti,

    it depends on the product you are using. The thread was originally about a centrally managed SESC installation. Apart from the question what it is that has to be allowed the challenge is that the managed policy can override local modification at any time.

    Of course you can cut the power line to your home if you want to turn off your PC. Question is, what exactly is blocked (www.mydlink.com is accessible, Sophos on the PC can't affect the cameras), if it is, and by what component. This is something you have to find out. With all these combinations of suppliers, devices, and management implementations  it is impossible to have a ready made solution for all of them.

    So, basic question is: Which Sophos Endpoint product? Knowing this it's possible to tell what logs should be checked and depending on the findings suggest a solution (of course except someone reading this forum has experience with D-Link cameras and Sophos and is willing to share it).

    Christian

  • Hi Cristiano,

    I'm on my PC using a Sophos Endpoint Security and control version 10.8, mode STAND ALONE.

    I am a machine administrator.

    I connect to the camera management website; https://it.mydlink.com/

    If I leave the Sophos autoprotect feature enabled I can't see any cam.

     

     

     

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