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We have users spread over the LAN and WAN. Was wondering if there is a tool /utility from where i can gather SDU logs of a pc remotely, without having to physically go to the pc.
Central is the better forum in case there is a Central/Cloud specific tool or management feature (but AFAIK there is none).
As there is no mechanism to collect the logs from a management console (Central or on-premise) it boils down to running a program remotely and either have it writing to some share or to access the endpoints file system remotely.
There is the sducli.exe in the same directory.
C:\Program Files (x86)\Sophos\Sophos Diagnostic Utility>sducli.exe -helpSophos Diagnostic Utility version: 1.14.0SDU configuration file version: 1.14.0
-help Print this help message-sysinfo Collect system information-sophos Collect logs from Sophos products-config="X" Use configuration file X (sduconfig.xml)-logdir="X" Put log file in X (default %TEMP%)
E.g.:sducli.exe -sysinfo -sophos -logdir="\\127.0.0.1\shareone"Appears to work, so this might offer something? PsExec it on a one off basis?
This feature has been taken into consideration and is now available in Sophos Central. You can refer to the following article for the same.