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Never a Problem, i.e. virus and/or quarantine

I have had Sophos Endpoint on my computer since purchase date. I am an individual user. I have a Toshiba Satelitte. Each time I run a virus scan I NEVER get ANYTHING, except numerous errors. 

I am not a terribly tech savy guy but it seems I would have had at least one or two viruses on the computer in the last year or so. Any thoughts? I am using WIN 10 via Windows 365. 



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