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I have a user who is complaining that his disk keeps filling up. In checking for what is eating the space we find a directory at C:\Documents and Settings\All Users\Application Data\Sophos Anti-Virus\Temp that is filled to the brim (11GB) with files ending in .$$$. These files range in size from 12MB to 2.8GB in size. I would like to know what these are and how to keep them from filling up this drive!
Thanks in advance!
They are temporary files uses by SAV when scanning particular files. They can be removed safely but it's odd they are not getting removed automatically. I can only think that a process is locking the files preventing SAV removing them.
I would suggest clearing them all, run for a while and see if they start to return, if they do, run Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx), you should see SAVService.exe create them, maybe you'll then see some other process reading from them before SAV would typically delete them.
Hope it helps.
To explain what they are and how to remove them see our knowledgebase:
Sophos Anti-Virus: the Sophos Temp directory is full of $$$ files
You may want to remove them (as per the article's instructions) and see if the issue occurs again.
Thank you, we will do as you and jak suggest.
Thanks for the update.
Post back if Jak's suggestion helps and I'll get someone in our Global Escalation Support team to review the suggested step and update article with further advice.