Version: Sophos Enterprise Console 4.7
Firewall disabled on clients, server update share accessible via UNC path.
The SophosUpdateMgr account is local to the SEC server (call avserver ).
On the Enterprise Console, from which the command to deploy the client was issued:
6/22/2011 4:14:36 PM fffffffd This computer is not yet managed. It is protected but has not yet reported back its status.
Installation failed.
Date/time Code Description
On the client, in alc.log:
AutoUpdate finished
Downloading phase completed
ERROR: Could not find a source for updated packages
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product Sophos AutoUpdate from server \\avserver\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\avserver\SophosUpdate; user .; Windows error 1326
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product SAVXP from server \\avserver\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\avserver\SophosUpdate; user .; Windows error 1326
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product RMSNT from server \\avserver\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\avserver\SophosUpdate; user .; Windows error 1326
*************** Sophos AutoUpdate started ***************
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