This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SophosSAU

Hi everyone,

We have SEC 4.5 installed on Windows Server 2008 x64.

The issue we have is that our audit software detects unsuccessful logins from few PC's in the network from the Local User SophosSAU*COMPUTERNAME*0 .

Can somebody explain why is this happening, why we do not get successful logins logs, what is the difference between SophosSAU*COMPUTERNAME*0 and SophosUpdateManager user.

Here is the log...

DOMAINNAME Network x.x.1.66 COMPUTERNAME 4625 failure

Message :an account failed to log on. subject: security id: s-1-0-0 account name: - account domain: - logon id: 0x0 logon type: 3 account for which logon failed: security id: s-1-0-0 account name: sophossauCOMPUTERNAME0 account domain: COMPUTERNAME failure information: failure reason: unknown user name or bad password. status: 0xc000006d sub status: 0xc0000064 process information: caller process id: 0x0 caller process name: - network information: workstation name: COMPUTERNAME source network address: x.x.1.66 source port: 52978 detailed authentication information: logon process: ntlmssp authentication package: ntlm transited services: - package name (ntlm only): - key length: 0 this event is generated when a logon request fails. it is generated on the computer where access was attempted. the subject fields indicate the account on the local system which requested the logon. this is most commonly a service such as the server service, or a local process such as winlogon.exe or services.exe. the logon type field indicates the kind of logon that was requested. the most common types are 2 (interactive) and 3 (network). the process information fields indicate which account and process on the system requested the logon. the network information fields indicate where a remote logon request originated. workstation name is not always available and may be left blank in some cases. the authentication information fields provide detailed information about this specific logon request. - transited services indicate which intermediate services have participated in this logon request. - package name indicates which sub-protocol was used among the ntlm protocols. - key length indicates the length of the generated session key. this will be 0 if no session key was requested.

Cheers,

Aleksandar

:6587


This thread was automatically locked due to age.
Parents
  • Hi,

    sounds really hopless :(

    I can approve this:

    • Domain for the error is the client computer
    • the events are logged on the server (2003 and 2008)
    • the clients shows an error in the updating log (ALUpdate...)
    • only a few clients show this behaviour (estimated prevalence less than 1%)
    • for some clients it occurs in almost every update cycle, for others less often

    Sometimes the clients show this error: Download from RMSNT from Server \\SERVERNAME\......\CIDs\S000\ESXP failed http://de.sophos.com/support/knowledgebase/article/13378.html

    I tried a reinstall with manually define a local sophos user. Now i have to wait for a new error.

    Enzyme

    :22115
  • Hi,

    Bumping an old thread here, did anyone get to the bottom of this. I have a handful of clients displaying this condition on the Security Event log of our primary SEC server. The affected machines appears to be updating fine however. 

    Any thoughts 5 years on?

    Thanks

    Peter

  • Hello Peter,

    no new insights. Affected machines apparently fail to download one of the products but usually update next time.

    Christian

  • Thanks. Spoke to tech Support today and they suggested SDU to get some log files to them-not sure what they will find with it as the initial diagnosis with the agent didn't fire anything obviously wrong or why it is doing it.

Reply
  • Thanks. Spoke to tech Support today and they suggested SDU to get some log files to them-not sure what they will find with it as the initial diagnosis with the agent didn't fire anything obviously wrong or why it is doing it.

Children
No Data