Windows issues following Core Agent 2.7.6 and Intercept X 2.0.17 update. See KBA 135504 for more information.
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I have a pc which I have deleted from the portal. Also I imaged it back from an image of about a year ago which at that time already had the av installed. Now I am trying to remove the tamper protection to be able to reinstall the av but the password I am getting from the logs and reports/recover tamper protection password is not working. Any idea how I can remove the AV ?
You'll need to follow this KB to boot the machine into safe mode and modify a few registry keys.
In reply to MEric:
thanks for that I managed :)