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Could not find source for updated packages

Hi all,

I know this gets asked a lot but I can't find a solution anywhere. It's a standalone PC and I'm the administrator, my SAV version is 10.8.1.316 and the login details are correct. Latest log is attached.

Many thanks for your help with this.

Dan

ALUpdate20200211T133659.0697570.log

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0 Jasmin over 4 years ago

Hi Dan

Would you please suggest about the username and password you have configured for Sophos update on your endpoint?

If you are an end-user, I'd recommend you to contact your security administrator first as it might be a minor issue of username and password of Sophos which needs for update of the Anti-Virus.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Jasmin over 4 years ago

Hi Dan

Would you please suggest about the username and password you have configured for Sophos update on your endpoint?

If you are an end-user, I'd recommend you to contact your security administrator first as it might be a minor issue of username and password of Sophos which needs for update of the Anti-Virus.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel

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