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Right Click Scan Option Missing

M D2

I have right-click scanning enabled, but after a recent Windows update, I no longer see the option to scan files with Sophos when I right click. How can I restore this option in Windows Explorer?  

 

Version 10.8 - Last updated today, 8/10/2019. 



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  • 0

    I assume it's a 64-bit computer?

    Can you try:

    1. Open an admin command prompt.

    2. Change directory to C:\WINDOWS\SysWOW64\ e.g.

     

    CD C:\WINDOWS\SysWOW64\

    3. Run the command (all one line):
    "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\\NATIVE.EXE" 37 REGSVR32.EXE /s "C:\Program Files (x86)\Sophos\Sophos Anti-Virus\\SavShellExtX64.dll"

    Does that add it back

    Regards,

    Jak

  • 0 in reply to jak

    All as one line? You have two lines there, each in quotes. I'm getting the error: "'C:\Program' is not recognized as an internal or external command.  

    Can you please provide what you have above again - but without the quotes?  In other words show it EXACTLY as I would type it at the command prompt?  Thanks !  

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  • 0 in reply to jak

    All as one line? You have two lines there, each in quotes. I'm getting the error: "'C:\Program' is not recognized as an internal or external command.  

    Can you please provide what you have above again - but without the quotes?  In other words show it EXACTLY as I would type it at the command prompt?  Thanks !  

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