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Error 1920. Service 'Sophos Network Threat Protection' (SntpService) failed to start. Win 10 1809 and 1903

Hello all,

please help me with the following problem. Some of our computers has the same error, when trying to update from our SEC 5.5.1.

 

In windows\temp folder is log file called "sophos network threat protection xxxx" where is this error:

Error 1920. Service 'Sophos Network Threat Protection' (SntpService) failed to start.  Verify that you have sufficient privileges to start system services.

it is the same error on some W10x64 1809 and 1903, all of them were upgraded from iso to 1809 some of them gets automatic upgrade from microsoft to 1903 version.

 

i have tried this https://community.sophos.com/kb/en-us/126957 but it did not help.

 

i also uninstaled all components of sophos from that computer and reinstaled it again, but it did not help also.

 

Does anybody have any solution?

 

Thank you very much and sorry for my bad english.

 

Radek

 

 

 



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