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Possible Memory Problem after Windows 10 1903 Update

 

 

Currently have Sophos Central with Sophos Endpoint running on several machines here, i was the first to update to the latest Windows 10 1903 Update and noticed after the machine sitting idle for a while that the above service is consuming a lot of RAM.

 

Any solutions to this?



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Parents
  • Just to keep everyone in the loop,

     

    I done a process dump (on request of sophos) - its 23gb in size (ouch) - however, interestingly: I noticed my machine starting to get slow, so i opened task manager and notice that the SSPService was taking about 2-3GB of ram - not a deal breaker, but it thought, its the start of it, i will take a process dump now!

     

    When process dump gathered everything it echoed "Writing 23gb to file..." then RAM consumption from SSPService shot up to 99% - hung my pc and it eventually blue screened (it did however manage to write the dump to file) - so Sophos will have something to use to check whats going on!

Reply
  • Just to keep everyone in the loop,

     

    I done a process dump (on request of sophos) - its 23gb in size (ouch) - however, interestingly: I noticed my machine starting to get slow, so i opened task manager and notice that the SSPService was taking about 2-3GB of ram - not a deal breaker, but it thought, its the start of it, i will take a process dump now!

     

    When process dump gathered everything it echoed "Writing 23gb to file..." then RAM consumption from SSPService shot up to 99% - hung my pc and it eventually blue screened (it did however manage to write the dump to file) - so Sophos will have something to use to check whats going on!

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