Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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can anyone confirm problems on windows 7 PC with Sophos Endpoint on premise. It's like after april updates, takes long time to start and logs are full with sophos messages.
the Recommended 10.8.2.363? Which logs and what messages? Many endpoints affected or just some?
I had the same problem with my windows 7... Thanks for posting
In reply to QC:
I have multiple customers complaining about hang on boot with windows 7 today. It looks like we are about to repeat the April mayhem.
God bless M$ and Sophos.
In reply to ecompo:
Yes, we have at every Windows 8 PC with KB4499151 (Monthly Rollup May) the problem that the pc hangs for 10 minutes at every startup. In Eventlog you see, that SAVService.exe hangs... Thats horrible...
We have Win 7 hanging on 30% following May update. We are using Kace to manage updates. If we disable Sophos the updates work so not looking good
Version of Sophos on PC's is 10.8.2.363
In reply to Barry Mitchell:
By luck, I blocked the updates in WSUS this month for our W7 machines (critical are normally autoapprove in WSUS for us). If this isn't sorted quickly then I will have lost faith in Sophos and will be voting with my feet before our January renewal (even though our last W7 will be gone in a month time and we have no W8). Two months of near identical issues is not on.
No usable advice in the sophos KB other than uninstall a security update that is so serious MS even patched CVE20190708 in 2003 and XP machines (https://support.microsoft.com/en-us/help/4500705/customer-guidance-for-cve-2019-0708).