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Bad response from existing connection: status code=503

I tried to install the endpoint agent on a laptop this past week and received the following error

 

2018-10-05T18:56:54.4674948Z ERROR : RetrievePolicyCommand::onRun() failed with std::exception: Bad response from existing connection: status code=503
2018-10-05T18:56:54.4750295Z INFO : Command 'RetrievePolicy' completed with failure with reboot code '0' and error message 'Could not retrieve policy from Sophos Central'

 

I have attached the install log as well. This is the first time I have run into an installation error with Sophos. Any help would be appreciated. 

 

 

SophosCloudInstaller_20181005_184737.zip

 



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