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Error on Sophos Email appliances - host 127.0.0.1[127.0.0.1] said: 450 try later (in reply to end of DATA command)

Hi Guys,

 

Our Sophos Email Appliances are showing an error and not delivering mail, which is stuck in the "Pre-Filter deferred" queue. 

We are also seeing this error:

host 127.0.0.1[127.0.0.1] said: 450 try later (in reply to end of DATA command)

 

Is anyone else getting this? Sophos Support say they are having a massive worldwide problem with Sophos Email Appliances today, but I'm not seeing anyone talking about the problem which I was expecting.

 

Thanks

 

Radek



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Parents
  • This problem caused and outage to bussiness email almost 1 days.  Sophos engineer has fixed the problem since 7/7/2017.  But there is no explanation from sophos or local vendor how problem caused or how sophos will do to prevent this problem.   I think the service like this is an unacceptable level for bussiness when comparing to other securities product companys.  I'm still waiting for satisfication survey from sophos.

Reply
  • This problem caused and outage to bussiness email almost 1 days.  Sophos engineer has fixed the problem since 7/7/2017.  But there is no explanation from sophos or local vendor how problem caused or how sophos will do to prevent this problem.   I think the service like this is an unacceptable level for bussiness when comparing to other securities product companys.  I'm still waiting for satisfication survey from sophos.

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