Release Notes & News

Hello Community, Overview This article provides information about the issue of emails being rejected as server configuration errors after upgrading the SEA to the 4.5.3.4 version. This applies to the following Sophos product(s) and version(s) Sophos ...

Hi everyone, Sophos Email Appliance version 4.5.3.4 was released on February 2, 2023. Limited release Version 4.5.3.4 was released to an initial group of customers on February 2, 2023. This release will be made available to all customers over th...

Update - 1/27/2021 This issue has now been resolved. Overview Sophos Email Appliance is failing the network connectivity test for sandstorm Impact New devices can't complete the device configuration wizard, due to the failed test. Current status DE...

Hi Community,  It appears that users submitting Support requests via appliances do not get a case created at the moment. The email route works if used outside of the appliance but not from the Email or Web Appliance.  We are investigating t...

Note: Initially published August 13, 2020. Updated on January 8th, 2021

To improve the resiliency of the services that support Sophos Web and Email appliances, we are making some network infrastructure changes at our data centers. This requires IP address changes for services used by appliances. These changes are planned for January 23^rd, 2021 starting at 1100 EST / 1600 UTC

For most customers this should not be an issue…

Hi everyone,

Sophos Email Appliance version 4.5.3.1 has been released. 

Hi everyone,

Sophos Email Appliance version 4.5.3.0 has been released. This version resolves many issues of the previous version.

Limited release

Version 4.5.3.0 was released to an initial group of customers on 10 January 2020. This release will be made available to all customers over the next few weeks. If you would like to get early access to new features, please contact Sophos Support.

January 10, 2020

This release…

Hi everyone,

Sophos Email Appliance version 4.5.2.2 has been released. This version resolves an issue with appliances not connecting to sandbox.sophos.com. 

…

News: Version update

 

Overview

Email address forgery, better known as spoofing, is one of the most common tactics in spam and phishing emails today, and a common challenge for organisations of all sizes. We are happy to announce that the Sophos Email Appliance version 4.3.0 now includes Domain-based Messaging and Reporting Compliance (DMARC) to help block this fraudulent email activity.

In order to reduce spoofing and…

News:

• Version update

 

Overview of Sophos Email Appliance 4.2.2 release:

The rollout of the Sophos Email Appliance version 4.2.2 has started, this marks first phase in our goal of a single anti-spam engine for all Sophos email solutions. Sophos Email Appliance version 4.2.2 incorporates the latest Sophos Anti-Spam engine as well as improvements to Sophos Delay Queue scanning to improve protection against snowshoe spam…

Today we begin the release of Sophos Email Appliance 4.2 for all customers, the first phase in our goal of a single anti-spam engine for all Sophos email solutions. This is a staged release that will be automatically applied over approximately the next 4-6 weeks. 

 

News:

• Version update

 

Remarks

• Updates will be automatically applied to both virtual and physical hardware appliances
• The release will be staged with the…

We’re pleased to announce that all Sophos Email Appliance customers will soon benefit from the latest generation of the Sophos anti-spam engine (SASI 3.0). Launched with release 4.2 of Sophos Email Appliance in January 2017, it marks the first phase in our goal of a single anti-spam engine for all Sophos email solutions.

 

How you’ll benefit?

The benefit comes from the single anti-spam engine for all email…