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SalesForce Single Sign-On Error

Hello from Australia. 

We have recently completed our Sales and Engineer Certifications with Sophos however upon completion we are now receiving login issues into out Partner and Certifications Portals. 

I have read that a solution to this in the past was for Sophos to perform a "Full Resync" with their Backend Infrastructure. 

Can Sophos kindly assist in having this issue resolved. 

With kind regards, 

Robert Hunt

Digital Dreams IT