Product Documentation Feedback

Feedback Then, end-users scan tokens and obtain passcodes using Sophos Authenticator or any third-party authenticator.

Product Documentation Feedback requires membership for participation - click to join

Complete

over 2 years ago

Then, end-users scan tokens and obtain passcodes using Sophos Authenticator or any third-party authenticator.

Seems to only work with the Sophos Authenticator. Google Authenticator and DUO do not recognize the QR code

https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationConfigureTwoFactorAuthentication.html

djb-sophos

Parents

R@DocSupport over 2 years ago

Hello djb-sophos,

It is a known issue described in the following knowledgebase article: https://support.sophos.com/support/s/article/KB-000036749?language=en_US
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel

Comment

R@DocSupport over 2 years ago

Hello djb-sophos,

It is a known issue described in the following knowledgebase article: https://support.sophos.com/support/s/article/KB-000036749?language=en_US
- Cancel
- Vote Up 0 Vote Down
- More
- Cancel

Children

No Data