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  • Sophos Intercept X for Mobile help documentation (Android) - suggest addition of simple examples or further reference links.

    3quarks
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 2 Comments
    Hello, I know you are primarily an enterprise solution provider, however I'm a retired engineer (not EE) who has found Intercept X to be a marvelous netsec tool. Many thanks on behalf of we individual users! What I would like to see added to the Help...

  • Document out of date

    DavidSain
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 3 Comments
    https://support.sophos.com/support/s/article/KB-000042194?language=de This shows Azure AD, not EntraID. The flow is a little different. As a side note, this was not the correct document for me to review - In Central, under a customer's directory service...

  • Provisioning File Automatically imports any configuration changes you make later

    StevenSultana
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 0 Comments
    More details about this process would be illuminating. Does the provisioning file force the client to always check for an updated configuration? Or must the end-user manually re-import the provisioning file (or via GPO etc) for the automatic updates...

  • Setting up Directory Service for ZTNA document is stale.

    DavidSain
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 1 Comment
    No ZTNA category so I chose Central Endpoint and Intercept X. Not right but I had no other real option. I do realize Microsoft is constantly changing their portals. Gives their developers something to do I guess. XD https://docs.sophos.com/central/ZTNA...

  • please rename System settings in documentation to System configuration

    LHerzog
    • Feedback
    • Completed (Minor Issue) on
    • Sophos (XG) Firewall
    • 0 Comments
    it's called system configuration https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/CommandLineHelp/ConsoleAccess/index.html

  • Notifications - Better device identification

    Philip Gardner
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    I would like to see the hostname of the device under the serial name in the alert, makes for quicker identification and troubleshooting. The fix couldn't be more than adding one line to the query or output generated by device. Would look similar to...

  • Update RED section - EOL RED products in description

    BananaBuddy
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/RED/index.html Note The RED unified firmware option is only available on RED15(w) and RED50 devices. RED15 and RED50 are EOL devices...

  • I need to temporarily stop SOPHOS - how do I do it? Can someone get back to me PLEASE?

    malcolmwass
    • Feedback
    • Under Review on
    • Central Endpoint & Intercept X
    • 1 Comment
    I have SOPHOS Endpoint installed - user name sbe01167127 - malcolm wass I need to temporarily stop SOPHOS - it keeps deleting a software programme that I am trying to install Can someone get back to me to talk me through the process please?

  • Update on Sophos Firewall Backups

    Philip Gardner
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 1 Comment
    URL: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/BackupAndRestore/index.html#backup-restore There is no mention of the Sophos Central backup/restore mechanism.

  • Data management

    Markus Hosch
    • Feedback
    • Under Review on
    • Sophos (XG) Firewall
    • 3 Comments
    See Data management: Log retention report period: Specifies how long the report data is kept. Changes to the settings come into effect at 00:00. <- should likely say raw data or log data instead or report data if I understand the function correctly. The...
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