This blog post will list the main changes that occurred in our product documentation and knowledge base.
Table of Contents
Sophos Firewall
New
- New article describing the steps to check the correct power failure settings on the Sophos Firewall's BIOS.
- New article on how to submit email samples to Sophos Support.
Updated
- Updated SATC end of life details. Updated device access, firewall rule, and terminal server IP address details in how-to articles.
- https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationSATC.html
- https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationSetupSATCUsingEndpointProtection.html
- https://docs.sophos.com/nsg/sophos-firewall/18.0/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationSetupSATC.html
- https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts/AuthenticationSATC.html
- https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationSetupSATCUsingEndpointProtection.html
- https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/learningContent/AuthenticationSetupSATC.html
- Aggressive mode in IPsec policy allows only one algorithm combination
- Added Information on license synchronization triggers under the Automated License Transfer section (useful for customers to plan on when the faulty appliance will de-register automatically).
- Updated the firewall configuration section for version 18.
- Updated the content for version 18 and added content to view the existing IPsec connections.
- Updated the list of Windows Updates URLs to be added on the Web Filter Exceptions.
- Added a link to the Policies documentation
- Removed outdated screenshots in the following KBAs:
- Updated the submission information from Sophos Labs to Sophos Support.
- Added a note to warn users about releasing quarantined email unless it is for submission to Sophos Support.
Sophos Central
Updated
- Added a note on placing non-persistent VDIs on sub-estates as an alternative method for customers that have Enterprise dashboard turned on, to segregate updating policies.
Endpoint
New
- New KBA about SSPL AV plugin installation failure due to missing libcap package.
- New article describing the scenario wherein Sophos Anti-Virus for Linux (SAV) uses a temporary disk space location to decompress and expand archives for scanning. Steps to configure the temporary space variable SAV_TMP are also provided.
- New article providing steps on how to address the issue wherein updating Intercept X fails on Endpoints where %temp% has been redirected to a separate volume.
- New article explaining how to troubleshoot the installation failure of Sophos Network threat protection on Windows 7 and Windows 2008 R2 server.
- New article providing the solution when running Sophos Central Intercept X alongside Configura CET Designer causes the CET Designer application to behave abnormally.
- New article explaining how to troubleshoot a server that experiences performance issues when Sophos Anti-Virus is running side by side with Windows Defender.
Updated
- Removed information regarding unsupported product versions.
Central Email
Updated
- Added information where emails are passed without inspection during the first 30 days grace period after the license expires – and after which the emails are rejected.
Sophos UTM
Updated
- Updated the steps to configure NTP.
Others
Updated
- Sophos Firewall was removed from the list of supported products since it uses a different method.