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Product Documentation

Product Documentation

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Product Documentation requires membership for participation - click to join
  • Top Contributors 2021 - Community Technical Writers

    Top Community Technical Writers 2021

    • Rank
      Name
      Points
    • 1
      LHerzog LHerzog
      26
    • 2
      QC QC
      20
    • 3
      大輔 前田 大輔 前田
      15
    • 4
      Werner Yue Werner Yue
      11
    • 4
      Quinn Kramer1 Quinn Kramer1
      11
    • Updated: 11 Feb 2022 7:08 AM
    • More
    • Cancel
    >
  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

    • Rank
      Name
      Points
    • 6
      Edilson Santos1 Edilson Santos1
      22
    • 7
      QC QC
      20
    • 8
      MattyG MattyG
      16
    • 9
      BananaBuddy BananaBuddy
      13
    • 9
      James Baker James Baker
      13
    • Updated: 24 Mar 2023 2:45 AM
    • More
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Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

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For any product-related questions or issues, please navigate to the correct group here.

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Latest Blog Posts
  • Sophos Mobile products now included in revamped KIL

    Sophos Mobile products now included in revamped KIL

    R@DocSupport
    R@DocSupport
    As we continue consolidating our product Known Issue…
    • 19 Jan 2023
  • New and Improved Known Issues List

    New and Improved Known Issues List

    R@DocSupport
    R@DocSupport
    We’re proud to announce the availability of a new and…
    • 3 Nov 2022
  • Documentation changes for the week of June 20th

    Documentation changes for the week of June 20th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 27 Jun 2022
>
Latest Community Feedback on Product Documentation
  • Step By Step

    Mitchell Simmons
    Mitchell Simmons
    • Feedback
    • Under Review on 11 Oct 2022
    • Sophos Mobile
    • 3 Comments
    Need step by step instructions in setting up new Android Devices in Sophos Central...
    • 11 Oct 2022 1:57 PM
  • Uninstall instructions could help more

    Nick Safford1
    Nick Safford1
    • Feedback
    • Under Review on 3 Oct 2022
    • Central Endpoint & Intercept X
    • 2 Comments
    I have a system that had Sophos Endpoint installed when it was running on an...
    • 3 Oct 2022 1:15 PM
  • Needs further elaboration

    Holden Daugherty
    Holden Daugherty
    • Feedback
    • Under Review on 29 Sep 2022
    • Central Endpoint & Intercept X
    • 2 Comments
    I have a device that shows in the Logs & Reports > Recover Tamper Protection...
    • 29 Sep 2022 5:01 PM
  • Out of Date Info

    Matt Laufer
    Matt Laufer
    • Feedback
    • Under Review on 17 Sep 2022
    • Sophos Mobile
    • 2 Comments
    The info on the page linked below is not up to date. General configuration...
    • 17 Sep 2022 7:05 PM
  • page Feedback.

    Sophos User6740
    Sophos User6740
    • Feedback
    • Under Review on 15 Sep 2022
    • Central Endpoint & Intercept X
    • 3 Comments
    I was looking at what seems to be the landing page for the Sophos Firewall?...
    • 15 Sep 2022 8:14 PM
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Latest Community Discussions on Product Documentation
  • Not Answered

    Sophos Device Control Service Missing 0 Locked

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    Latest over 3 years ago
    by Jordon Newberry
  • Not Answered

    A better KB for Sophos Central DLP and Office 2016, 2019 & 365 0 Locked

    4877 views
    2 replies
    Latest over 3 years ago
    by Badrobot
  • Not Answered

    Sophos Enterprise Installation 0 Locked

    2290 views
    1 reply
    Latest over 3 years ago
    by Big_Buck
  • Not Answered

    Whitelisting for PCI ASV Scan 0 Locked

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    2 replies
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    by Badrobot
  • Answered

    SFOS 17.5.5 MR-5 - MTA +1 Locked

    3504 views
    1 reply
    Latest over 3 years ago
    by ximian
  • Not Answered

    site appears to connect refused 0 Locked

    2499 views
    1 reply
    Latest over 3 years ago
    by FloSupport
  • Answered

    Veeam backups failing after implementing Sophos Central Server Lockdown. +1 Locked

    8550 views
    5 replies
    Latest over 3 years ago
    by FloSupport
  • Answered

    Sophos Home engine and Sophos Central Endpoint engine +1 Locked

    4184 views
    5 replies
    Latest over 3 years ago
    by QC
  • Suggested Answer

    Captive wifi still not resolved 0 Locked

    2512 views
    1 reply
    Latest over 4 years ago
    by FloSupport
  • Answered

    Lateral Protection +1 Locked

    3354 views
    2 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Additional chapter suggestion for Sophos XG Firewall: WAF troubleshooting KB 124574 - 502 page - server with invalid response +1 Locked

    4268 views
    2 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Nueva linea SG/XG Hardware: Cuales son los Puertos ByPass o Failopen incluidos +1 Locked

    5494 views
    5 replies
    Latest over 4 years ago
    by FloSupport
  • Answered

    Synchronized User ID authentication +2 Locked

    4355 views
    2 replies
    Latest over 4 years ago
    by alessandro scuderi
  • Not Answered

    Sophos URLs for the components of Sophos Endpoint Security and Control 0 Locked

    5213 views
    1 reply
    Latest over 4 years ago
    by FloSupport
  • Answered

    Regarding KB 131959 for MacOS Permissions errors, The prescribed script is erroneous as written by Sophos and corrective action steps for incorrect permissions do not work as they are written to operate on the recovery console instead of on the boot volume +1 Locked

    13087 views
    2 replies
    Latest over 4 years ago
    by FloSupport
<>
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