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Product Documentation

Product Documentation

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Product Documentation requires membership for participation - click to join
  • Top Contributors 2021 - Community Technical Writers

    Top Community Technical Writers 2021

    • Rank
      Name
      Points
    • 4
      Sophos User5374 Sophos User5374
      11
    • 4
      David Sain David Sain
      11
    • 4
      Jiri Hadamek Jiri Hadamek
      11
    • 4
      Igino Leporati Igino Leporati
      11
    • 4
      Tim007 Tim007
      11
    • Updated: 11 Feb 2022 7:08 AM
    • More
    • Cancel
    <
  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

    • Rank
      Name
      Points
    • 6
      Edilson Santos1 Edilson Santos1
      22
    • 7
      QC QC
      20
    • 8
      MattyG MattyG
      16
    • 9
      BananaBuddy BananaBuddy
      13
    • 9
      James Baker James Baker
      13
    • Updated: 23 Mar 2023 2:45 AM
    • More
    • Cancel
    <
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Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

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Submit Feedback here

Latest Blog Posts
  • Sophos Mobile products now included in revamped KIL

    Sophos Mobile products now included in revamped KIL

    R@DocSupport
    R@DocSupport
    As we continue consolidating our product Known Issue…
    • 19 Jan 2023
  • New and Improved Known Issues List

    New and Improved Known Issues List

    R@DocSupport
    R@DocSupport
    We’re proud to announce the availability of a new and…
    • 3 Nov 2022
  • Documentation changes for the week of June 20th

    Documentation changes for the week of June 20th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 27 Jun 2022
>
Latest Community Feedback on Product Documentation
  • AD Group FAQ update: nested / staggered groups

    LHerzog
    LHerzog
    • Feedback
    • Under Review on 2 Mar 2023
    • Sophos (XG) Firewall
    • 1 Comment
    Please add Information to FAQs for Active Directory users and groups maybe I...
    • 2 Mar 2023 3:36 PM
  • MDR Service Tiers wrong in docs - "Threat Containment"

    SaschaParis
    SaschaParis
    • Feedback
    • Under Review on 7 Feb 2023
    • Central Endpoint & Intercept X
    • 0 Comments
    Why is here no "Threat Containment" in MDR, but MDR Complete only ? Every other...
    • 7 Feb 2023 10:30 AM
  • Reimage Sophos Firewall page not accurate

    Lindsay Gardiner
    Lindsay Gardiner
    • Feedback
    • Under Review on 7 Feb 2023
    • Sophos (XG) Firewall
    • 1 Comment
    Reimage Sophos Firewall support page advise to connect a monitor to the Firewall...
    • 7 Feb 2023 7:48 AM
  • The documentation items are not in line with the current SFOS and need to be modified.

    Yuta Kuwabara1
    Yuta Kuwabara1
    • Feedback
    • Approved on 31 Jan 2023
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/FirewallManagement...
    • 27 Jan 2023 8:28 AM
  • Sophos Central Help will be Context Sensitive

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 25 Jan 2023
    • Central Endpoint & Intercept X
    • 2 Comments
    Endpoint Protection - View Computer Policy, clicking HELP links to a general...
    • 25 Jan 2023 3:02 PM
>
Latest Community Discussions on Product Documentation
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    A better KB for Sophos Central DLP and Office 2016, 2019 & 365 0 Locked

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    SFOS 17.5.5 MR-5 - MTA +1 Locked

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    by ximian
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    site appears to connect refused 0 Locked

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    Latest over 3 years ago
    by FloSupport
  • Answered

    Veeam backups failing after implementing Sophos Central Server Lockdown. +1 Locked

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    by FloSupport
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    Sophos Home engine and Sophos Central Endpoint engine +1 Locked

    4182 views
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    by QC
  • Suggested Answer

    Captive wifi still not resolved 0 Locked

    2511 views
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  • Answered

    Lateral Protection +1 Locked

    3354 views
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    by FloSupport
  • Answered

    Additional chapter suggestion for Sophos XG Firewall: WAF troubleshooting KB 124574 - 502 page - server with invalid response +1 Locked

    4265 views
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    by FloSupport
  • Answered

    Nueva linea SG/XG Hardware: Cuales son los Puertos ByPass o Failopen incluidos +1 Locked

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    Synchronized User ID authentication +2 Locked

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    Sophos URLs for the components of Sophos Endpoint Security and Control 0 Locked

    5211 views
    1 reply
    Latest over 4 years ago
    by FloSupport
  • Answered

    Regarding KB 131959 for MacOS Permissions errors, The prescribed script is erroneous as written by Sophos and corrective action steps for incorrect permissions do not work as they are written to operate on the recovery console instead of on the boot volume +1 Locked

    13087 views
    2 replies
    Latest over 4 years ago
    by FloSupport
<>
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