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Product Documentation

Product Documentation

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  • Top Contributors 2021 - Community Technical Writers

    Top Community Technical Writers 2021

    • Rank
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      Points
    • 4
      Sophos User5374 Sophos User5374
      11
    • 4
      David Sain David Sain
      11
    • 4
      Jiri Hadamek Jiri Hadamek
      11
    • 4
      Igino Leporati Igino Leporati
      11
    • 4
      Tim007 Tim007
      11
    • Updated: 11 Feb 2022 7:08 AM
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  • Top Community Technical Writers All Time

     Top Community Technical Writers All Time

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    • 6
      twister5800 twister5800
      20
    • 6
      QC QC
      20
    • 8
      MattyG MattyG
      16
    • 9
      BananaBuddy BananaBuddy
      13
    • 10
      RL RL
      12
    • Updated: 11 Aug 2022 2:45 AM
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Welcome to the Product Documentation Community group!
Earn Community points and awards by providing feedback and suggestions for our online help, startup guides, knowledge base, and videos.

If your feedback is about online help, please include the URL or title of the relevant page in the description.

For any product-related questions or issues, please navigate to the correct group here.

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Submit Feedback here

Latest Blog Posts
  • Documentation changes for the week of June 20th

    Documentation changes for the week of June 20th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 27 Jun 2022
  • Documentation changes for the week of May 16th

    Documentation changes for the week of May 16th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 23 May 2022
  • Documentation changes for the weeks of May 2nd and May 9th

    Documentation changes for the weeks of May 2nd and May 9th

    R@DocSupport
    R@DocSupport
    This blog post will list the main changes in our product…
    • 16 May 2022
>
Latest Community Feedback on Product Documentation
  • The articles contains some incorrect information

    Administrator User715
    Administrator User715
    • Feedback
    • Under Review on 30 Jun 2022
    • UTM
    • 2 Comments
    Please recheck the "Client configuration" paragraph and the "Static Route"...
    • 30 Jun 2022 2:44 PM
  • Provide PDF-based documentation online

    Jim Teel
    Jim Teel
    • Feedback
    • Coming Soon on 29 Jun 2022
    • Central Endpoint & Intercept X
    • 0 Comments
    Your online documentation site is so cross-linked within individual sections...
    • 29 Jun 2022 12:22 PM
  • Golden Image Sophos Reset Instructions for Linux

    Sophos User6372
    Sophos User6372
    • Feedback
    • Under Review on 24 Jun 2022
    • Central Endpoint & Intercept X
    • 1 Comment
    You've provided the instructions to reset Sophos for golden images for windows...
    • 24 Jun 2022 7:52 PM
  • your device encryption documents do not say that Sophos Support Disk Encryption

    MattBowles
    MattBowles
    • Feedback
    • Under Review on 20 Jun 2022
    • Central Endpoint & Intercept X
    • 1 Comment
    https://docs.sophos.com/central/customer/help/en-us/ManageYourProducts/Encryption...
    • 20 Jun 2022 4:28 PM
  • What really is an "Address Group"? A fuzzy, nebulous, and imprecise term to start with and then in the context of inbound email filtering on the way to our internal mail server(s) leave me hanging.

    AndyKonecny
    AndyKonecny
    • Feedback
    • Under Review on 15 Jun 2022
    • Sophos Email
    • 3 Comments
    I am guessing that this is where we define the inbound domain(s) for the mail...
    • 15 Jun 2022 9:47 PM
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Latest Community Discussions on Product Documentation
  • Discussion

    How to choose the gateway for firewall rule on v18: ASAP

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  • Answered

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  • Answered

    Provide a guide on how to scan SMTP for Home users using G-Mail, Outlook, ICloud... +1

    4973 views
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  • Answered

    KB Article 125446 deleted? [Sophos XG Firewall: How to configure an L2TP VPN remote access] +1

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    by Keyur
  • Suggested Answer

    Small bug on network diagrams of KB: 118975 - Sophos UTM: How to configure IPsec Site-to-Site VPN with multipath uplink 0

    4555 views
    2 replies
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    by FloSupport
  • Not Answered

    A comprehensive article on VoIP for the XG Firewall 0

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