Reflexion will be End-of-life on March 31,2023. See Sophos Reflexion EoL FAQs to learn more.
Even following KB's:
We are haveing false positives, the ATP is detonating the attachments. Anyone is having the same issue?
yes, this has been an issue for one of our clients.. I don't believe it was resolved and for that reason they've decided to go elsewhere with their provider for sims. I would love to know how to address this if you find out.
Thanks for letting me know I'm not alone... The worst thing is that we have no answer from support.
Have you had any progress with this issue?
CTO, Convergent Information Security Solutions, LLC
Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries. Use the advice given at your own risk.
Hi sergirt, Agustin, BrucekConvergent,
I am the product manager of Sophos PhishThreat. Please reach out to me at Santosh.email@example.com and I can have a look at your configuration.
Hi, we ended up adding the exact email domain for each campaign before we start it, what implies that we cannot use the automated campaign creation.
I had a case open with Microsoft and they worked with me for weeks attempting to solve a couple issues. Phish Threat has 30 domains that need to be bypassed, Microsoft limits the Advanced Delivery bypass feature to 20 domains. When I inquired about increasing that they recommended using the DKIM domain, i tested this and had mixed results. I'd recommend the community continue to open support cases with Microsoft asking for an increase in the 20 domain limit.
I'll follow up to see if there's any additional assistance we can provide with the Microsoft 365 issue. As a recap, we performed the following in troubleshooting the problem:
Mastering Configuration in Defender for Office 365 - Part Two
Still a problem for me ....