Phish Threat - Attachment Emails and Word Protected View

RE: Phish Threat - Attachment Emails and Word Protected View

Badrobot — Mon, 01 Jun 2020 21:27:33 GMT

This is a major flaw in their software and should be addressed. I wonder if you tried adding the the Sophos addresses to the trusted zone in IE? and or made exceptions in Word/Excel? for the specific files if it would bypass the protected file aspect. Probably not, since it is safer to block something than allow it these days. The only other option would be to use the GPO to disable protected mode for a day or two, run your campaign, then enable it again. But this would expose your users to potential threats.

See Here: https://community.spiceworks.com/topic/1702203-how-to-add-exception-to-protected-mode-settings-in-excel-2013

RE: Phish Threat - Attachment Emails and Word Protected View

Randall Swihart — Fri, 29 May 2020 12:51:36 GMT

is this product not going to work any more? Why are we paying for this if the users are not showing as cought. I need to start looking at other product I guess.

RE: Phish Threat - Attachment Emails and Word Protected View

FloSupport — Mon, 04 Feb 2019 19:56:48 GMT

Hi Ven,

Thanks for reaching out!

Unfortunately this behavior is a result of the added layer of protection that Microsoft provides with their Protected View mode. I don't believe that Microsoft currently has a setting to configure what you are trying to setup:

Apologies for this inconvenience. However this behavior does also allow you to follow up and educate users about Protected View and why it's unsafe to enable editing on unrecognized documents.

Reference: Microsoft Protected View

Regards,