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Phish Threat - Attachment Emails and Word Protected View

Hi Everyone!

 

We are having an issue with Attachment campaigns.

Because we have Protected View enabled for almost everything in Microsoft Word, the content of the attachments is getting blocked on Sophos Phish Threat attachment emails. This is causing Phish Threat to not register the user as "Caught" unless they click "Enable Editing" on the document.

 

Is there a way we can allow content from Sophos through the Protected View filter so that it registers the user as "Caught" as soon as they open the attachment?

Or is there any other setting we can change so that it registers the user as "Caught" without them having to Enable Editing on the Word attachment?

 

Thanks!



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