• List of sophos update servers for update manager

    I need a list of sophos servers that update manager connects to so that i can add them as exceptions to our firewall instead of just opening up port 80 for everything.
  • Exclude Process, the regkey still working ?

    Hi, I saw on other topics that we can exclude process for the realtime scan (many like https://community.sophos.com/products/endpoint-security-control/f/3/p/4011/9339 ) . I tried to do the same, with 2 basics process : notepad.exe and savtst32.exe…
  • Any information on troj/phpshel-h?

    We have just installed Sophos end point protection. During a scan of an old Tar file of an archived project, we received a notification that this trojan was part of the tar. There is nothing in the Sophos page regarding this, the page that catalogues…
  • Tamper Protection Password

    My friend worked at a business in which he got a free laptop to do work on. It had sophos endpoint security and control. He has given me the laptop to use since he quit the business, but now i am stuck with the sophos application. I do not have, nor does…
  • How to apply "Advanced" on-access scanning option centrally.

    Hi everyone, Just want to find out if there a way to set the said advanced scanning options from SEC or via Windows registry or any config files? Thank you in advance.
  • Web Control issues after Windows 7 to Windows 10 upgrade

    We've just started testing for Windows 10 roll-out, and have come across a strange issue. We do not use Web Control, however when a machine is upgraded from Windows 7 to Windows 10, with the latest client installed (10.6) users can no longer browse the…
  • Enterprise Console 5.2.2 not seeing changes.

    Migrated Enterprise Console 5.2.2 from 2003 to server 2012 R2 using instructions from support site. Everything went well, no errors but policy awaiting transfer on all machines. In the Envelope folder the messages are stacking up but no changes on the…
  • error 0000003b

    hy, i need to deploy the endpoint from the SEC but the error 0000003b is shown and my computer are not on the same AD and in the scheduler task of the endpoint the sophos_instTask.job isn't created what i need to do ?
  • Sophos Endpoint Protection for Off-site Windows machines

    I have some old computers that I want to get off of Symantec and on to Sophos but they are all computers that are not joined to our domain. Not entirely off-site equipment, they are just carried to and from work so that the users can have them at home…
  • RE: upgrading from EPC 5.3.1 to EPC 5.4 fails during PatchDB Upgrade

    Hi, simply deleting the SophosPatchDB done the trick. I recreated the SophosPatchDB via commandline as you should do it during a new installation and the Upgerade Process was okay then. thanks and kind regards Freank
  • SAVOnAccessControl (EventID: 17 and 72)

    Hi All, I have a windows server 2003 DC (Looking to Migrate shortly) we have been getting the below errors in our Windows Event Log for the last few months EventID: 17 Description: The on-access driver failed to determine the new name for…
  • Sophos Endpoint does not remove Conficker

    Sophos Endpoint dealer here in my city, in Brazil, also do the installation and configuration in business. Well, I have realized the console Sophos Conficker several events not removed, this is an old virus, so why Sophos does not remove? What should…
  • Sophos Endpoint fails to install updates?

    Dear all Unfortunately i am not a computer expert so some of the Post i read here were not really of great help for me even if the maybe answered my question already? I have the following question: My windows Defender notified me that my virus software…
  • Cannot uninstall Sophos Anti-Virus Error 1721

    After moving Enterprise Console to a new server, I need to uninstall the Endpoint Security and Control client so I can re-protect the new server from the new Console. I am not able to uninstall the client. I get the following error in the Sohpos Anti…
  • "On-Access Scanning: Disabled"; All buttons Greyed-out; Endpoint Security and Control Anti-Virus

    I'm running vers. 10.6, which updates successfully. The only two buttons that aren't greyed-out are the "View Updating Log" & "Configure Updating". We need On-access scanning to be enabled. Thanks!
  • RE: Failed to install Sophos Network Threat Protection: Unexpected system error

    My immediate thoughts are: Is tamper protection enabled? Is the user you are installing the software as an Admin or Sophos admin?
  • RE: Malicious Traffic Detection

    It's because mtd.vbs uses wscript.exe (Windows-Based Script Host) to execute, this means the actual running application is wscript.exe and the detection quite rightly is against this. In a real world scenario the detection would be against an actual piece…
  • Sophos Enterprise Console management application failing to run

    Hello, Recently I performed an migration and upgrade the Sophos Enterprise Console and it has been running smoothly ever since. However, previously I had the Enterprise Console management application installed on my workstation, so that I didn't have…
  • Can't uninstall SAV client - HELP!!

    Hello all - I have SAV 10.3 installed on a Windows 7 machine. The client came gratus from a prior employer. It appears that the update server has taken a permanent nap, and connections to SOPHOS directly are not working. When I attempt to uninstall…
  • Installing Sophos Endpoint on Windows Server 2012r2 Core

    From what I found Sophos Endpoint is supported on Windows Server 2012r2 Core. Does anyone know how to install it, or where to even download it from? I have been able to only find very little information on this topic. Are others not running antivirus…
  • Authentification Erreur

    Bonjour, J'ai reçu le code d'authentification (nom utilisateur et mot de passe) sur mon adresse mail, j'ai télécharger et installer Sophos Enterprise Console sur un Windows Srv 2012. Lorsque je veux activer mon compte des 30jours d'essai, il m'indique…
  • Windows Exclusion Question Revisited

    Hi, I saw this question in the discussion group and thought I would try to glean more information on this topic. I am totally new to this and have been searching and reading all I can concerning Windows exclusions and on-access exclusions. The more…
  • move clients to new sophos enterprise console

    Our old Sophos Enterprise Console crashed (got infected by a ransomware/cryptolocker variation) . We installed SEC on a new device (which has the same IP as the old one), but we can't manage to migrate computers from the existing old SEC to the new…
  • We've been replacing machines by removing them from the domain, deleting them out of AD, out of the SEC. We use the same names for the new systems i.e. old computer name = computer1 (after removal) new computer name = computer1. The AV pushes to the ...

    We've been replacing machines by removing them from the domain, deleting them out of AD, out of the SEC. We use the same names for the new systems i.e. old computer name = computer1 (after removal) new computer name = computer1. The AV pushes to the machine…
  • Is my Sophos Protection Up to Date?

    So I am running Sophos Endpoint Security and Control version 10.3. The OS is Windows 7 Ultimate. I'm just wondering if it's up to date. I remember last night it said "Last checked for updates 23-03-16" but now it's saying "Updating: Failed". It is also…