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Status unknown, hyper-v, happens in two disk configurations

I get 'status unknown' if we install Advanced Endpoint Server before creating a second disk on a virtual machine. When we remove the disk, the status shows as healthy. Today when I re-added the status reverted to unknown. Anyone know of a fix for this?

I've had this happen in Azure and also a local Hyper-V configuration.

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0 MarkToshack over 6 years ago

Morning TimAlbertson

Please can you contact support using the link at the bottom right of this page, or by going to https://www.sophos.com/en-us/support/contact-support.aspx. Can you please include any logs too.

We can then investigate this for you.

Thanks

Mark
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0 MarkToshack over 6 years ago

Morning TimAlbertson

Please can you contact support using the link at the bottom right of this page, or by going to https://www.sophos.com/en-us/support/contact-support.aspx. Can you please include any logs too.

We can then investigate this for you.

Thanks

Mark
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0 MarkToshack over 6 years ago in reply to MarkToshack

Hello TimAlbertson

Can you also confirm that this is in relation to Sophos for Virtual Environments and not the endpoint product trying to be installed on a Hyper-v host.

thanks

Mark
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