Failed to deploy SSVM: Failed to find public IP address

Question

Greetings all, 
 
 I keep running into this issue when trying to deploy my first SVM in Sophos for Virtual Environments. During the deployment I've picked different IPs and tried every VLAN but none seem to work to get the SVM deployed... they all end in the failed error that it cant find a public IP address. Thanks in advance for any help. 
 Environment: 
 vCenter 6.5 
 vsphere 6.5 
 Sophos Enterprise Console 5.5 on W2k16 DC

-Mike

Ray White · Answer

Hey Mike, 
 
 I got the same issue too. But I sorted out myself later. 
 
 This is something related with Distributed-Switch we are using. A QUICK FIX: After seeing your Security VM has been created in vCenter, you need to assign Network Interface manually before SVM installer getting communication timeout. 
 
 Hope this helps. 
 
 Cheers, 
 Nick

MarkToshack · Answer

Morning all, 
 As Stephen said there is a fix for this coming out soon. This will be in version 1.0.1 which is just coming to the end of development/testing. Please keep an eye out for the update, I will also post a new message on the forum to let you know 
 Thanks 
 Mark

MarkToshack · Answer

Hello 
 
 We are aiming for the release to be out in the 1st couple of weeks of June. 
 
 I will keep you all updated when I have concrete deployment dates, thank you for being patient. 
 
 Mark

MarkToshack · Answer

Hello XSport Fitness , Ray White , keef2506 & Ben Boldeman 
 We are starting deployment today following our standard staged deployment process. 
 Today is to our internal machines with full GA on the 28th July. 
 
 Thank you for your patience and continued support for this new product. 
 
 Mark

MarkToshack · Answer

Hello all, 
 The 1.0.1 release is now GA. You will be able to rerun the GVM thin installer and insert a fail over SVM IP address. 
 
 Thanks 
 
 Mark

MarkToshack · Answer

Hello Ben Boldeman XSport Fitness 
 The 1.0.1 release is currently available within Sophos Centrals "Protect Devices" page ( https://cloud.sophos.com/manage/server/downloads ) and for SEC it is in My Sophos 
 ( https://www.sophos.com/en-us/support/downloads/standalone-installers/sophos-for-virtual-environments.aspx ) 
 We do only display the 1st couple of version numbers but rest assured it is version 1.0.1. 
 To clarify, this update does include a fix to address an issue that can occur with distributed port groups. A future release will allow customers to specify multiple SVMs a Guest Virtual Machine can connect to. 
 
 Thanks 
 
 Mark