Hi All,
I have successfully upgraded my Sophos Enterprise Console from version 5.4.1 to 5.5.2 but while opening Sophos Enterprise console i am getting an error "management service is not running" I have attached a screenshot of it. But when i am starting…
Hi Everyone,
Recently I've renewed Sophos Enterprise Console (On Prem) Certificate following the document mentioned in below given link.
https://support.sophos.com/support/s/article/KB-000039357?language=en_US
Unfortunately they haven't mentioned…
We use SEC version 5.5.0 running on Windows 2008 server and have just had an issue where we are unable to open the Enterprise Console remotely or from the server. The error we are receiving is:
UIControl.cpp(63) : Assertion failed permissions -----…
Hi all,
while most clients in my branch can be protected from the SEC without any problems it fails on a couple of clients. All are installed from the same image with same GPOs.
Searched for solutions and tried suggestions for this error but none…
Hello,
I tried to migrate my Sophos Enterprise Console, but when I want backup the new server I have issues.
I use this documentation, page 15: https://docs.sophos.com/esg/enterprise-console/5-5/help/en-us/PDF/sec_55_mgeng.pdf
Logs: (sorry it's…
Hello,
I have Sophos Enterprise Console installed on an SDC W12 R2. There are several issues with the install in that when I try to run the installer, I get the "You do not have sufficient database rights". I am in the Domain Admins, Sophos DB Admin…
Hello, I'm new in the Sophos world and have a question,
I would like to switch from on-premise to Central, but no migration should be carried out! The old product "Sophos Endpoint Protection" which is managed via "Sophos Enterprise Console 5.5.1" should…
Hallo zusammen,
wir haben seit geraum Zeit Probleme mit unserem Sophos Update Manager. Uns werden folgende Fehlermeldungen angezeigt:
Sophos Update Manager: 80040401 - Software-Update fehlgeschlagen 80040406 - Bereitstellung für Abonnement 'Abo' fehlgeschlagen…
Hi,
I have a problem after upgrading our Sophos Management Console to 5.5.2.
Our database Server already upgraded to 552.
I found an error on the IdentityService.logs
2020-09-30 17:05:39,066 [89] [(null)] WARN {SophosManagementSecurity.LogWarning…
Hi my first question on the Sophos Community, What I hope is a quick question on the Enterprise Console.
Software in use
Clients, Windows 10 x64 Pro / Windows 7 x64 Pro (Mixed but more Windows 10 than Windows 7) Sophos Endpoint Security and Control…
Hello,
We are using Sophos Enterprise Console 5.5.1 and Sophos Endpoint Security and Control Version 10.8.
On near future we will migrate our domain control and I have concern regarding migrating domain controller server will affect sophos AutoUpdate…
Hey guys,
my SEC won't start anymore. Errormessage:
Sophos.UIController.Extension.UIControllerException: Cannot retrieve session token after 8 retries. Please check that the Sophos Management Host service is running, otherwise see KBA 118513. at Sophos…
Hi,
We have a virtual domain controller server in our environment where device control should be enabled, however we received an error 8 days ago (13/08) which said, 'Device control failed a configuration read operation: errorCode=0x8007000e' and after…
Hi All,
We are pleased to announce that SEC 5.5.1 is now available for download, please find below a brief summary of the changes included in this release:
Enhanced management for Exploit Prevention
Disk and boot record protection (WipeGuard…
Dear Community members,
After deploying exploit prevention 6.7 we see thousands of computers differs from exploit prevention policy in SEC. Due to this we have so many errors in SEC.
I would appreciate, if someone could help me to get rid of computers…
Hi
I have an issue with a sophos enterprise console running on a windows 2008 server, Issue is the console opens but then shows that it hasnt updated definitions from sophos. and none of the clients are talking to the server. I know that the server…
Background:
The Exploit prevention component sends information about protected applications to the management back-end. This information is used to build the policy that is applied on all endpoints and contains information about the applications used…
Hello. I need to add a bootstrap location to my Enterprise Console. I currently already have bootstrap locations for my Windows and MacOSX agents. We are in the process of added the SAV agent to our Linux servers. The "Startup Guide for Linux and UNIX…
Hello Everybody,
For Sophos Enterprise Console (SEC) installation Windows Server Operating System ( Win 2008 to Win 2016 ) recommended.
Is that possible that SEC can be installed on Windows 7 or Windows 10 OS ?
I f possible then how to prepare Win7…
Hey All,
The next XP/2003 Extended Support update has just been released to On Premise customers.
Headline new releases, retirements and significant resubs
Metadata update to provide better Sophos Deployment Packager tool support. This updates…
Dear All,
Having this issue with more than 70% machines out of 2000.
Failed to install SAVXP: The MSI has failed
Failed to connect to the on-access driver (0x80070005).
Regards
Faisal
We had a Sophos Version Upgrade Over This Weekend. Due to Which Around 5K systems Shows Up as Errors in SEC Dashboard
In System Tray For Users, It Shows Sophos is Not Updated
Clients Have Below Message On Console
Tried
- https://community…
Dear All,
We are having this issue in 100s of machines. Would anyone please suggest any quick solution for the below error.
Computer name HostName Computer description Operating system Windows 7 Service pack Service Pack 1 Domain/workgroup Domain…
Hallo zusammen,
bei mir wird eine Datei immer wieder von einer Netzwerkfreigabe gelöscht und ich vermute, dass es durch die On-Access-Scans von Sophos kommt. Diese Freigabe habe ich in der Standard AV&HIPS-Richtlinie ausgeschlossen.
Nun frage ich…
Hi,
We have a AD structure and we don't want to change it.
The general case, we would like to have Sophos Enterprise console groups synced with AD, but we would like to have some different groups, with "special" policies.
When using Wizard import…
