New Server

Hi AbedEl-Hamid Al-Wahidy1

You can re-direct the endpoints to the new management server with the help of this article.

Hi Shweta

I Try this options but nothing happen 

still the console can't see the pc

Hi Shweta

I Try this options but nothing happen 

still the console can't see the pc

Hello AbedEl-Hamid Al-Wahidy1,

please check the SophosReinit.txt  log that is written by the script and also the Network Communications Report.

Christian

also - are there any message relays you are using in the environment - those will have to be updated first then the endpoints.