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SEC 5.5.2 wont upgrade

Hello!

We tried to upgrade SEC 5.5.0 to 5.5.2. At first attempt we had tu upgrade SQL 2008 wth SP4 that went OK. SEC 5.5.2 upgrade started again, but the in the middle some error stopped upgrade process with server restart request. After restart and SEC 5.5.2 upgrade start again, I receive error:   The current credentials do not permit access to SOPHOS552 database and installer stops.

Please advise.

Best regards 



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  • Hello KingRolo,

    this is a local SQL Server 2008 instance?
    Please check (under Programs and Features) the versions of the following Sophos components: Credential Store, Management Console, Management Database, and Management Server. Also post the latest Sophos_bootstrapper log (it contains servername and installing user so you might want to anonymise them).

    Christian,

    .

Reply
  • Hello KingRolo,

    this is a local SQL Server 2008 instance?
    Please check (under Programs and Features) the versions of the following Sophos components: Credential Store, Management Console, Management Database, and Management Server. Also post the latest Sophos_bootstrapper log (it contains servername and installing user so you might want to anonymise them).

    Christian,

    .

Children