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Sophos Enterprise Console - Secondary Update Server

Cashfac IT

Hi All,

 

Currently having an issue where we have the Primary and Secondary Update servers listed on the SEC.

The primary, which is our on-prem server shows up on client machines but the secondary does not (this is linked to the account username and licencing key).

Is there a reason the secondary is not showing up?

 

All help appreciated.

 

Kind Regards

Stephen



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    Hi Stephen,

    Are there any other client machines connected to SEC and do they show up under client machines as connected?  Can the secondary update server connect to SEC on ports 8192/8194 and the SEC server to the secondary update server?  You can test this by installing telnet client or using Putty via telnet.

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    Hi Stephen,

    Are there any other client machines connected to SEC and do they show up under client machines as connected?  Can the secondary update server connect to SEC on ports 8192/8194 and the SEC server to the secondary update server?  You can test this by installing telnet client or using Putty via telnet.

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