Windows 10 and Windows 11 are being affected with heavy CPU Usage causing massive delay in nodejs development. All is related to the Endpoint Protection: Threat Protection policy. When disabling most of its protection features the system operates…

wen i apply Web policy, the network icon shows No Internet but all sites are accessible.

Please note, I have only basic IT skills I have a Windows 10 laptop which was happily running Sophos ECC for several years but recently stopped updating. I was advised by Sophos tech support to uninstall and reinstall. But reinstall stops because it…

Hey folks, its me with a question! So, one of our customers recently got themselfs a fancy new HP thin client. As per our standard procedure, we installed Sophos endpoint on it and shipped it out to them. Just recently however, we noticed we got a lot…

Hello everyone, I'm trying to configure Sophos Intercept X to not to Automatically clean up malware or PUAs when detected on some servers and computers. So I go to the current Threat Protection Policy of the computer where I'm testing and disable the…

Hello everyone, we've got some endpoints which are not connected to the local network of our company the whole time. To make them able to update I've changed the Update location for Sophos AutoUpdate by editing the AllowLocalConfig line in file %ProgramData…

We have a few WVD host pools with Azure WVD running Windows Defender and we also have Sophos Endpoint and Server protected on laptops and servers. I want to test Sophos protection on the WVD machines, there are Windows 10 20H2 Mulit-Session VM's. …

Hi, Wondering if anyone has come across this error before on Sophos Enterprise Console please. I have about 15 or so computers on our Sophos Enterprise Console where they are reporting a firewall error as 'Event Decode Unavailable (Event Number: "-535560190…

We run Dell Optiplex PC's with Windows 10 Education Edition. We have Sophos cloud endpoint on all machines and we have been seeing some machines not boot back up after windows updates lately. We have a sneaking suspicion this might be windows updates…

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…

Hello, Currently I am trying to setup data control with email notifications, the SMTP settings have been configured using the anti-virus and match the email with data control. However, even though my rule which is set to block a file being copied…

Hello, i keep having this Problem when re-installing Sohpos on my Win 10 Computer. It worked some Time before, but after i had to reinstall it (due to failing Updates) the Installer wont even start. I already tried removing Registry Keys and such with…

End-users are reporting an issue with "Sophos Endpoint Security and Control" version 10.8 and Windows 10. Windows 10 is attempting to install the April 30th, 2018 Feature Update 1803 and users are prompted to uninstall Sophos. Simply following the…

Hi there, I'm wondering if anyone could clarify the proper configuration when using Windows 10 (enterprise) with the Sophos Endpoint & Control Firewall (Enterprise Console Managed) If I wanted to enforce the use of the Sophos Firewall, how should the…

Dear all, I am new to the Sophos Endpoint Control application. Currently I am in the need for a specific situation, maybe this will be easy to solve, maybe not possible at all. I have Windows 7 and Windows 10 (soon to come) clients. We have a VPN that…

Hello All, I have enabled the Web Control feature for a set of groups however, the policy does not block youtube at all. I've enabled Web Protection on the AV & HIPS policy, and also added; youtube.com and www.youtube.com to the block list on Web…

Hi All, We are seeing a few (not all) Windows 10 machines getting stuck in the Unassigned group in SEC. We have AD sync configured so I can't manually move the PC to the correct OU to get it's policies. Where can I look please to see if there are any…

I am moving from Kaspersky to Sophos cloud, can I bring my Dat file for all my exclusions over? How do I bulk load my exclusions? what exclusions are being used by default?

Hi, my organization provides already wireless access networks without IPv4. Everything works fine, windows updates, web-browsing and so on. We use DNS64/NAT64. Despite we have our own sophos-update-server with dualstack (ipv4/ipv6 and A/AAAA-ResourceRecords…

Buenos dias, Recientemente hemos adquirido Sophos Endpoint + Intercept X. Las pruebas que hemos hecho con un equipo en Dominio y con Windows 10 nos resultan algo extra;as. Cuando lleva un rato funcionando o hemos instalado nuestro ERP, Sage Murano…

Hi, in the company we have an update problem for about 3 days. No Sophos manages to update itself. Always error "Time: 01/26/2018 11:02:22 Message: ERROR: Unable to find a source for updated packages Form: ALUpdate Process ID: 11876 Thread ID: 9992 "…

Just made the switch from Enterprise Console to Central, and we are facing an issue where Sophos is blocking an endpoint from accessing a hosted Silverlight application. The affected endpoint shows the blocks happening in "Controlled Items" I don't see…

Bonjour, Depuis la bascule vers Windows 10, mon Sophos Endpoint Security & Control m'affiche que le firewall est désactivé. Quand j'essaye de le démarrer à la main, il s'interrompt après qqs secondes Et pareil coté vues de services windows Et…

Hello, This request is similar to the one which was discussed in below link. community.sophos.com/.../setup-switches-not-working-for-sophos-entpoint-security-and-control-9-5 The same effort i am trying to perform with my new offline installer…

Last few days I cannot install Sophos Endpoint. I have never have this problem in the past. There are no proxy server between the client and internet. Here are the log of the installer " 7-11-2017,09:36:40,Information,------------------ Beginning installation…