We are experiencing an issue where none of the Windows 7 and Server 2008R2 clients are reporting back to the SEC 5.5.2 console. They do not show as 'up to date'. You can not assign a policy and cannot 'update now.' This happened previously and Sophos…

Hello All, We found the issue, After we double click Sophos endpoint and click "Run" for installation on Windows7 after then pop-up windows disappear Please let us know to verify/resolve this issue Thank you for your kind support. If you need more…

SNTP service consuming memory in system. frequently other application hanging due to this. have to restart the system afterwards. can someone please guide regarding this. the NTP log files are showing below alerts a 2021-04-14T03:14:12.729Z [2364…

Sophos give notification updating failed

Hallo Miteinander, das ist meine erste Anfrage hier - ich hoffe ich mache alles richtig! Also, ich nutze auf 5 PCs (4x Win 10, 1x Win 7) Sophos Endpoint and Security Control. Das Log zeigt an dass seit gestern (13.09.2018 - 14:00 Uhr) keine Updates…

I have about 5 computers with the same issue, all on the same network for one of our clients. Windows 7 pro, 64 bit, Sophos Endpoint Software v10. Logged in locally with the Admin account, and have followed the support page ( https://community.sophos…

I am attempting to uninstall an old version of Sophos Endpoint Protection from a client's PCs, but I do not know what the tamper protection password was set to. I've found some powershell scripts that have worked for me in the past, but they don't seem…

Good Morning I wanted to consult the following, I have a team with sophos Endpoint Security and control 10.8. When I connect the device through a Wifi and then I open the cisco System VPN application it sends me an error 51 as the attachment, after several…

Greetings Sophos Community. I checked my web filtering product (Websense) and saw many outbound requests to this sort of similar URLs ( http://http.00.s.sophosxl.net/V3/01/2.0.0.127.ip/ ). Anyone else see something like this and know what causes it? I…

Dear all, I am new to the Sophos Endpoint Control application. Currently I am in the need for a specific situation, maybe this will be easy to solve, maybe not possible at all. I have Windows 7 and Windows 10 (soon to come) clients. We have a VPN that…

Hey everyone, I have an issue of installing the Endpoint Advanced, it keeps reporting the error “could not download software”. It also happens to the integrated installer which also has the Intercept X. However, the Intercept X works fine without…

Hello I have installed sophos in platfrom 32 bits and 64 bits and I need exclude some files and folders but in platform with 64 bits whrn I try to exclude files or folders in HIPS , the Browse button doesn't appear. I saw in the sophos help and…

Dear All, Please help.. when installation client on console and notification error on console "The installation could not be started. [0x0000002e]" total client 566 computers that error "The installation could not be started. [0x0000002e]"

Hello, Did you guys face any issue with Sophos Endpoint after updating to KB4074598 , 2018-02 monthly update ? By looking to the below link, you can find that there is issue with the update in Antivirus : https://support.microsoft.com/en-us/help…

Hi. I have been installing Sophos on various clients in our school, using the endpoint installer from Sophos Central. They have all been fine except for one PC. It's running Windows 7 and the installation seems to go fine, but when I log in to windows…

We install 270 licenses to our client and was working fine, but we get BSOD on Windows 7 clients, we solve the problem activating Win7 updates, but SOPHOS doesn't tell us why this solve the problem. Someone with the same case? or an explanation? Why…

Hello, Since I installed Sophos (Endpoint Security and Control) I have lost access to my network drives and network printers. When i go to "Configure Firewall" and check "Allow all Traffic" they both come back to normal operation. So, apparently Sophos…

Hi there I have build up my own sophos installer with Sophos Deploy Packager via command: .\DeploymentPackager.exe -cli -mng yes -cidpath "C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP" -updp http:// XXX.YYY.ZZZ :1777/CIDs…

I've navigated through the Forum and found many Information and Tips about how to solve Error Code 134. But even after an intense cleaning of the Filesystem and Registry i havent got the Installer working. This whole Problem started because I wasent…

Hello All, I am rolling out Sophos Endpoint Security and everything goes well on all the Windows 7 machines. However we are in the middle of a HW refresh and are starting to replace all of the win7 machines with new win10 machines. Whenever I try…

Hello, i think its a basic question, but i can not solve it. I am trying to install Sophos free antivirus, but it says "Unable to proceed", Sophos home cannot be installed as this computer is not running a supported operating system". But it is running…

hi We would like to know how to deploy the client executable (EXE) to a group of client computers collectively rather than on a client -on client basis. This deployment would be from the central management console Could you please provide us with…

Hey all, I'm an IT tech trying to deploy Sophos and ran into an issue with one specific laptop. Sophos Central shows that the PC has failed to be protected in addition to failing to install ntp. However, when I launch Health, I can see under the Installed…

I'm running a full scan on a PC running Sophos Endpoint Security and Control version 10.6, managed by Sophos Enterprise Console. I get the error 'Administrator rights required for rootlet scan'. As this endpoints is managed by the SEC, how can I enable…

We are using Sophos Endpoit AV with Intercept X module for a month now. Some of our users are reporting problems with opening PDF documents ever since, like FrankBackes already reported with the use of Sophos Home Beta . I have received this complain…