• Cant Uninstall Sophos Endpoint on my Windows 7 computer

    I have about 5 computers with the same issue, all on the same network for one of our clients. Windows 7 pro, 64 bit, Sophos Endpoint Software v10. Logged in locally with the Admin account, and have followed the support page ( https://community.sophos…
  • Choosing license specifically for Sophos Endpoint Standard Edition

    Hello everybody, As I am downloading Sophos Endpoint (Trail), Sophos is giving me username & password for that. But I was specifically looking for Sophos Endpoint STANDARD edition, unfortunately I didn't find a way to choose for Standard or, advanced…
  • Failed to install Sophos AutoUpdate: Package Authentication Failed

    Hi there, Apologies if this issue is located in the wrong subforum. We are having issues with one machine out of hundreds that is showing the following error: Failed to install Sophos AutoUpdate: Package Authentication Failed - code 00000067. …
  • Unable to open Sophos Management Console after update from v5.3 to 5.5

    Getting the following error when opening the Management Console on my computer: Prior to the update I was able to open and manage SEC. Where/how do I update the console? The only folder I have within the CIDs folder is: \\SEC\SophosUpdate\CIDs…
  • MS SQL Process exclusions

    Hi, I have read a lot of documents and posts about excluding processes for SQL. My question is I guess kind of unorthodox. Cheater move. Microsoft recommendation is of coarse <Instance Name> (I have also read to use the 8.3 rule for caution, is that…
  • After changing laptops, not able to access my files anymore

    Hi All, Pardon if this question has been asked before (please point me in the right direction if it has been answered) but is there an admin method of removing SOPHOS encryption from files? A little background: my company uses SOPHOS EndPoint protection…