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How can phone support be this BAD?

John McClure

Has anyone else experience extremely poor telephone support? I have called twice in the last month and each time been on hold for at least an hour. The last time someone finally answered only to open a ticket and say someone would get back to me! We she was right but it took 8 days!!!




[locked by: FloSupport at 10:26 PM (GMT -7) on 27 Jul 2020]
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    I can't answer your previous issues, but I am on hold with a UK or European help center.  Should say I am hold.  The US call center is located in MA and we are having a major storm so they may rerouting all calls to their European team..

    I speak with support rarely but when I do I have not had a negative experience.  Good Luck

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    I can't answer your previous issues, but I am on hold with a UK or European help center.  Should say I am hold.  The US call center is located in MA and we are having a major storm so they may rerouting all calls to their European team..

    I speak with support rarely but when I do I have not had a negative experience.  Good Luck

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