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scanning a mapped drive from a MS2012 R2 server

bob burt

I have a MS 2012 R2 server with Sophos installed.  I want to create a new scan and scan a mapped drive.  When I go to select what drives, it does not show any mapped drives. When I try this from a Win7 box, I see the mapped drives.  I have even seen mapped drives on one other 2012 server.

 

I am not sure what is blocking the ability to choose a mapped drive for scanning.



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    Hello bob burt,

    do I understand corrrectly that the scan should run on the server, and the server has the drive mapped? May I ask what the reason is for this somewhat uncommon setup? 

    The GUI runs under the logged-on user account with highest available permissions. The selectable drives should be the same that you see and are able to access (without an additional pop-up). Mapped drives are generally per-user (including the SYSTEM account). Whether drives mapped by the system are visible to other accounts depends.Also for a scheduled scan it's not guaranteed that the drive is mapped at the time the scan runs.

    Christian

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    Hello bob burt,

    do I understand corrrectly that the scan should run on the server, and the server has the drive mapped? May I ask what the reason is for this somewhat uncommon setup? 

    The GUI runs under the logged-on user account with highest available permissions. The selectable drives should be the same that you see and are able to access (without an additional pop-up). Mapped drives are generally per-user (including the SYSTEM account). Whether drives mapped by the system are visible to other accounts depends.Also for a scheduled scan it's not guaranteed that the drive is mapped at the time the scan runs.

    Christian

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