Cannot schedule task

Hello Vlad Alexandru,

which product are you evaluating? You are using the local GUI, Scans -> New scan, aren't you? This is simply an interface to the Task Scheduler. Normally if you enter the user credentials used to log on to the server it should work. Don't think that the GUI would mangle the special characters but in this case the Security Event log should show an Audit Failure event.

Christian

Hello Vlad Alexandru,

which product are you evaluating? You are using the local GUI, Scans -> New scan, aren't you? This is simply an interface to the Task Scheduler. Normally if you enter the user credentials used to log on to the server it should work. Don't think that the GUI would mangle the special characters but in this case the Security Event log should show an Audit Failure event.

Christian

Hello Christian

There are in fact several "audit success" events every time i try to setup that scheduled scan, and there is only one "audit failure" ( see below ). Does this help in finding the problem ?

Thank you

Vlad

Service:
    Server:    Security
    Service Name:    -

Process:
    Process ID:    0xe94
    Process Name:    C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SavMain.exe

Service Request Information:
    Privileges:        SeTcbPrivilege

Hello Vlad,

indeed a failure? Hm, SavMain.exe is the GUI which wants to run elevated for certain functions. Haven't seen that it requests SeTcbPrivilege though (but I don't have access to a 2012R2 - jak, do you know more?). BTW: Guess the message (... or does not adhere  ...) is misleading - you get the same message if you enter an invalid username or domain.

Christian

Hello Christian

username and domain are fine ( verified over and over again, including by using them for logging with remote desktop manager ). Also i guess the other privileges would be refused as well if there was a typo in the username/domain.

Vlad

Hello Vlad,

username and domain are fine
wonder if the GUI gets as far as passing the credentials for verification (still puzzling over the Audit Failure you've posted). Now - some testing suggests that SAVMain.exe doesn't do any verification on its own but simply calls the Task Scheduler when you enter the credentials. And - I get the same Incorrect password ... message when the Task Scheduler service is not started though not the SeTcbPrivilege failure event. Makes me wonder what the actual issue is. You can create a Scheduled Task using the Server Manager or from the command line?

Christian

Hello Christian

finally figured out the problem; the following setting should be "Disabled"

Local Group Policy/Computer Configuration/Windows Settings/Security Settings/Local Policies/Security Options/Do not allow storage of passwords and credentials for network authentication

The problem is that this setting is required to be "Enabled" by CIS in order to get PCI compliant. I will have to find some other solution to run scheduled scans on this server.

Thank you for your support

Vlad

Hello Vlad,

well done!
AFAIK you can use the SYSTEM account with the local GUI (although it's valid for the Task Scheduler). Please note though that for a managed install (On-Premise/SEC or Cloud/Central) you can schedule a scan which runs with the SYSTEM account using the console. The drawback is that by default all local drives are scanned and you can't apply different exclusions to individual scans.
It's not impossible though (but you'd need assistance from Sophos) to set up special scheduled scans if needed.

Christian

P.S.: please mark your post as answer (even if it doesn't actually solve your problem)