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Endpoint gets balloon pop-up that site is blocked, but site is allowed by web appliance

Endpoint gets balloon pop-up that site is blocked, but site is allowed by web appliance.

I can access site if I disable web control.

 

trying to get answer in forum as I have been in queue for hours!



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  • Hi,

    At the endpoint in Chrome (I find the Dev tools easier to use), hit F12 to open the dev tools.  Then in the Network tab, click on preserve log and add the domain column.

    If you visit the site and get the balloon, you should see a https request fail.  It should show as red.  I assume there is a resource loaded by the site from a domain that is categorised as something that should be blocked?

    Regards,

    Jak

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  • Hi,

    At the endpoint in Chrome (I find the Dev tools easier to use), hit F12 to open the dev tools.  Then in the Network tab, click on preserve log and add the domain column.

    If you visit the site and get the balloon, you should see a https request fail.  It should show as red.  I assume there is a resource loaded by the site from a domain that is categorised as something that should be blocked?

    Regards,

    Jak

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