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Endpoint License queries

JoanneSalayo

Hi there! just want to check this concern from a customer

 

Is the software that has been downloaded on one PC transferrable to another PC in case we replace that first PC midway through the year?

 

What happens to the un-downloaded license? Do they have expiration date? If for example, we only download 15 licenses out of 20. Will the 5 expire?



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    HI JoanneSalayo , 

    Could you provide more information about the product you are using On-premise endpoint or Cloud-based Endpoint ?

    Could you also share your License info via Private message to let us check from our end. 

    Thanks and Regards

    Aditya Patel | Network and Security Engineer.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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  • 0

    HI JoanneSalayo , 

    Could you provide more information about the product you are using On-premise endpoint or Cloud-based Endpoint ?

    Could you also share your License info via Private message to let us check from our end. 

    Thanks and Regards

    Aditya Patel | Network and Security Engineer.

    Regards,

    Aditya Patel
    Global Escalation Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport | Sign up for SMS Alerts
    If a post solves your question use the 'This helped me' link.

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